Achieve Your Best Business Results with Hiver and Orangedox

Businesses constantly strive to maximize team productivity and efficiency to stay competitive in today’s hyper-connected world. While office suites like Google Workspace offer a robust foundation for collaboration, there’s always room for growth. That’s where integrated solutions come into play. Many of these innovative tools seamlessly connect with your existing Google Workspace setup, unlocking a new level of functionality helping you to achieve your best business results. In this blog, we’ll delve into the ClearSky 2100 Ventures tech stack and highlight two noteworthy integrations for Google Workspace, Hiver and Orangedox. These technologies form a part of our solution set supporting entrepreneurs and SMEs as they seek to grow their sales and level up the service experience for customers worldwide.   

ClearSky 2100 Ventures: Bridging the Gap Between Business Needs and Global Growth

ClearSky 2100 Ventures is a leading global business development collective serving as a partner to SMEs and entrepreneurs in their growth journey. The team has undertaken business development activities in over 50 countries and more than 40 industries. The company provides core services in the following areas.

• Market Research
• Market Entry Strategies
• Partnership Development
• ESG Platform Development
• Knowledge Process Outsourcing
• C-Suite Coaching

ClearSky 2100 Ventures provides companies with a robust tech stack to aid companies across their entire business footprint ranging from business creation and expansion to lead generation and knowledge management, etc.  Our solutions help companies reduce costs, accelerate market development and optimize productivity. The list of partnerships and solutions at ClearSky 2100 Ventures include:

Business Creation and Expansion

• Deel is a comprehensive platform for global hiring and payments, simplifying the process of hiring and paying remote workers worldwide while ensuring compliance with local labor laws and regulations.
• Alliance Virtual Offices offers flexible virtual office solutions, including business addresses, mail handling, and live receptionist services, helping businesses establish a professional presence without the need for physical office space.
• LawDepot provides online legal document templates and tools for individuals and businesses, offering customizable contracts, agreements, and forms to address various legal needs quickly and affordably.
• Firstbase.io helps remote teams set up and manage their virtual offices by providing essential services such as business address registration, mail forwarding, and compliance assistance, enabling businesses to operate seamlessly from anywhere.
• Creators Legal offers legal services tailored to the needs of creators, influencers, and entrepreneurs, including contract drafting, intellectual property protection, and business formation support to safeguard their creative endeavors and business ventures.

CRM & Lead Generation Tools

• HubSpot offers a comprehensive platform for inbound marketing, sales, and customer service, empowering businesses to attract, engage, and delight customers through features like CRM, marketing automation, and analytics.
• Hiver streamlines team communication and productivity within Gmail by offering collaborative email management tools like email sharing, task assignment, and email tracking.
• ContactOut, a browser extension and AI-powered recruiting tool, enables recruiters to find and contact potential candidates on LinkedIn with accurate contact information, enhancing candidate sourcing and outreach.
• Freshworks provides a suite of customer engagement software, including solutions for support, sales, marketing, and CRM, designed to help businesses of all sizes deliver exceptional customer experiences through customizable features and affordability.

Knowledge Management & Learning and Development

• The Optimism Company, founded by thought leader and inspirational speaker Simon Sinek, is a platform with a mission to inspire people and create positive change in the world. They envision a world where individuals find purpose, safety, and fulfillment in their daily lives. The company offers online classes, workshops, and keynotes related to leadership, purpose, and culture with the goal of empowering people and contributing to positive change globally.
• Udacity is an MOCC for upskilling and reskilling offering self-paced courses and nanodegree programs in technology, data science, AI, and other in-demand fields, providing learners with practical skills and industry-relevant credentials to advance their careers.
• JOIIN is a cloud-based accounting software designed for small businesses, freelancers, and entrepreneurs, offering features such as invoicing, expense tracking, and financial reporting to streamline financial management processes.
• Lucidspark is a virtual whiteboarding and collaboration platform that enables teams to brainstorm ideas, organize thoughts, and collaborate in real-time, fostering creativity and innovation in remote or distributed work environments.
• Teachable is an online course creation platform that allows individuals and businesses to create, sell, and manage their own online courses, providing tools for course creation, marketing, and student engagement to monetize knowledge and expertise.
• Orangedox is a document management platform that helps businesses securely organize, share, and track documents across teams and external stakeholders, offering features such as document encryption, access controls, and activity tracking for enhanced document security and compliance.
• Mindhub is a digital marketplace for learning resources and certification exam preparation materials, offering a wide range of study guides, practice tests, and e-learning courses to help individuals advance their careers and achieve professional certifications in various industries.

Google Workspace: Cloud-Based Productivity Suite for Individuals and Teams

Google Workspace, a cloud-based productivity suite, encompasses Gmail, Calendar, Drive, Docs, Sheets, Slides, and Meet, offering a comprehensive array of tools for communication, collaboration, and productivity. Google Workspace has over 3 billion active users per month and is available in over 100 languages. Through the Google Workspace Marketplace, over 5000 apps and services are available providing an extensive range of integrations enriching users’ experiences with additional tools and functionalities tailored to their needs. Hiver and OrangeDox are two such integrations adding significant value in streamlining operations, boosting productivity and enhancing customer success.  

Hiver: Tame the Email Beast and Unleash Project Productivity

If email chaos is a constant struggle, then Hiver should be your go to solution. Hiver integrates seamlessly with Google Workspace, transforming your Gmail inbox into a powerful sales and customer service hub. Gmail is the world’s leading email platform servicing over 1.8 billion active users each day with a worldwide market share 29% and 42% in the United States. Here’s how Hiver streamlines your workflow:

• Shared Inboxes & Team Collaboration: Hiver eliminates the “who’s got it?” email dilemma by creating shared inboxes for teams. Collaborate effortlessly on emails, assign tasks, and track progress – all within the familiar Gmail interface.
• Automated Workflows & Streamlined Processes: Hiver helps you ditch repetitive tasks. Automate email responses, pre-populate drafts, and establish rules for routing emails. This frees up valuable time for more strategic work and ensures consistency in communication.
• Enhanced Customer Support: Hiver empowers teams to deliver exceptional customer service. Features like collaborative ticketing, internal notes, and SLA (Service Level Agreement) management ensure all customer interactions are streamlined and efficient.

Hiver Gmail Integrations Dashboard

Intelligent Email Templates

Managing SLA Violations

Customized Branding

Selected Use Cases

Hiver’s use cases are many allowing customers and partners the opportunity to collaborate from the comfort of their inboxes so let’s dive into a few: 

Hiver for Sales

Hiver helps you ensure sales teams evenly distribute work, establish clear ownership, and take care of purchase requests with speed. Key advantages include: 

• Centralize all sales conversations into a shared inbox like sales@ to have a complete picture of your funnel. Emails, chat, WhatsApp – all in one place.
• Assign every conversation automatically to sales reps so that no leads slip through the cracks.
• Generate quotes faster by easily collaborating with your supervisor for quick approvals.

Hiver for Customer Service

Hiver helps customer success teams collaborate effectively within themselves, and with other teams in the organization like customer support, account management and delivery teams to ensure high customer satisfaction and NRR (Net Revenue Rentention).

• Streamline communication around common email addresses like support@ and info@
• Make sure every customer email is answered in time, and nothing slips through the cracks
• Go beyond email and engage with your customers through website chat, Whatsapp and phone calls
• Loop in anyone from your organization into customer conversations with just an @mention – just like on Twitter
• Build a knowledge base of help center articles to answer common questions. Ensure that your customers always have access to current information directly on your website or platform.
• Get deep, actionable insights into how every team member is doing – workload, conversations handled, missed SLAs, and more
• Measure KPIs like CSAT and response times.

Hiver for Finance

Hiver helps finance teams work together efficiently to process requests faster, reduce missed emails, and accelerate cash collections. Key advantages include:  

• Assign, track, and collaborate on emails that you receive in payables@, payroll@, accounts-receivable@, or taxes@ in a team inbox.
• Manage payables efficiently by assigning vendor questions to the right person.
• Stay on top of your accounts receivable. Collaborate with Legal, Sales, and Account Management, to ensure payment is received before the due date.
• Build workflows and address internal queries (on reimbursements, taxes, payroll) promptly.
• Streamline accounting operations and accelerate book closing by collaborating with other teams across the company.
• Manage, store and stay on top of all contract renewals

The Advantages of Using Hiver with Google Workspace:

• Seamless Integration: Stay in your comfort zone by leveraging the familiar Gmail interface you already know and love. Eliminate the need to learn a new platform and minimize disruption.
• Increased Productivity: Collaborative inboxes, automated workflows, and task management features lead to a significant reduction in wasted time and effort.
• Improved Communication: Hiver fosters transparency and accountability within teams, ensuring everyone’s on the same page and projects move forward smoothly.
• Enhanced Customer Service: Deliver faster, more efficient customer support that builds trust and loyalty.

Orangedox: Seamless Information Sharing with Google Drive

Another innovative partner of ClearSky 2100 Ventures, Orangedox integrates seamlessly with Google Drive providing an affordable solution to confidently manage and share information with internal and external shareholders. 

OrangeDox harnesses the power of Google Drive providing companies with an affordable solution to share confidential information in support of virtual data rooms for M&A, education and training, and marketing and sales. Key benefits of OrangeDox include:  

• Secure Document Control: Orangedox provides tight control on documents sharing ensuring the information gets to the recipient intended. For virtual data rooms, users can control access through various means including device, email ID, time, etc. with delivery confirmation. For educators and content creators, users can publish to the web and capture leads with ease. For content creators, the company offers a free plan which includes unlimited web publishing of files and folders, download and preview tracking and secure sharing. 
• Support for Multiple File Formats: Orangedox provides support for multiple content forms including documents, presentations, spreadsheets, video, and audio. Multiple futile formats are supported including .doc, .xls, .pptx, mp3, .wav and more.
• Enhanced Security & Compliance: Security is at the heart of the Orangedox platform. The solution stays connected to your Google Drive account through  OAuth Access Tokens. The access tokens are encrypted using a 256-bit advanced encryption standard stored on Amazon AWS. More importantly, there is no time where an internal Orangedox employee has access to unencrypted access tokens. 

The Advantages of Using Orangedox with Google Workspace:

• Google Workspace Integration: A seamless experience with Google Drive leveraging a familiar and easy to navigate user interface.   
• Increased Security: Best-in-class security providing users with confidence that their information is safely stored. 
• User Control: Users have multiple control protocol across various activities including virtual data rooms, web publishing and lead capture.

Choosing the Right Integrations: Understand Your Pain Points

Finally, Hiver and Orangedox are but a handful of the numerous Google Workspace integrations available, but they work unlocking additional functionality to support business growth. At ClearSky 2100 Ventures, our approach lies in providing a spectrum of affordable solutions. Given the scale of the Google Workspace and Gmail user based Carefully analyze your team’s specific needs and workflow challenges to identify your biggest pain point, customer success, sales, collaboration, etc. For starters consider your existing tech stack e.g. email, document management, etc. and search for solutions that can be easily integrated. Many organizations benefit from a combination of these solutions. ClearSky 2100 Ventures can guide your organization in selecting the perfect suite of tools to empower your team and unlock the full potential of Google Workspace.

To learn more about Hiver and Orangedox visit ClearSky 2100 Ventures or reach out to the team. Be sure to read our blogs for more insights and follow us on social media.

Disclosure: At ClearSky 2100, our portfolio partly consists of affiliate partnerships.  We may earn a small commission from buying links on our site at no cost to you.